You can contact our team to choose your tour, travel dates, number of travelers, and any special requests. We’ll provide the details and guide you through the booking process.

Inclusions vary depending on the tour package. Your itinerary will clearly explain what is included, such as transportation, accommodation, activities, guides, or other services.

Unless specifically mentioned in the package, international and domestic flights are not included. We can provide guidance to help you plan your transportation.

Yes! Eyeth Tour Brazil can help create an itinerary based on your interests, schedule, group size, and preferred destinations.

Available payment methods will be provided when you make your reservation. Payment details and deadlines will be clearly explained before your booking is confirmed.

Eyeth Tour provides travel experiences in Brazil. We work with hotels, transportation companies, restaurants, guides, and attraction providers. Refunds are based on the cancellation date and supplier policies.1. Cancellation by PassengerMore than 90 days before tour departure* Refund available, minus a cancellation administration fee and any non-refundable supplier costs.60–89 days before departure* 50% refund of the tour package price, minus non-refundable costs.30–59 days before departure* 25% refund of the tour package price, minus non-refundable costs.Less than 30 days before departure* No refund available because reservations, hotels, transportation, and services have already been committed.2. No ShowPassengers who do not arrive for the scheduled tour, airport pickup, hotel check-in, or activities are not eligible for a refund.3. Medical or Emergency SituationsRefund requests due to medical emergencies or serious situations will be reviewed case-by-case. Travel insurance is strongly recommended.4. Flight Changes or DelaysEyeth Tour is not responsible for airline delays, cancellations, lost baggage, or schedule changes. Passengers should contact their airline and have travel insurance.5. Cancellation by Eyeth TourIf Eyeth Tour must cancel a tour due to circumstances beyond our control, we will offer:* Transfer to another available tour date, or* Refund according to the amount recoverable from suppliers.6. PaymentA deposit and payment schedule will be explained before booking. Final payment must be completed by the date stated in the booking agreement.7. AccessibilityEyeth Tour specializes in accessible travel for Deaf travelers and families. Accessibility requests must be provided during booking.By making payment, passengers agree to these Terms & Conditions.🇧🇷 Brazilian Consumer Protection Code (Código de Defesa do Consumidor)Lei nº 8.078/1990 — CDCImportant articles:* Article 6 — Consumer rights, including clear information about services, prices, and conditions.* Article 14 — Service providers are responsible for failures in the service.* Article 30 — Advertising and promises made by the company must be respected.* Article 35 — If the company does not provide what was promised, the consumer may request alternatives, including refund.* Article 49 — Right of withdrawal (“direito de arrependimento”) for purchases made outside a physical business (such as online bookings): generally 7 days after contracting the service.Tourism-specific rulesTour agencies in Brazil also follow:* Lei Geral do Turismo — Lei nº 11.771/2008* Rules from Cadastur (Ministry of Tourism registration) for tourism businesses.For Eyeth Tour, your Terms & Conditions should state:* Cancellation deadlines* Refund amounts* Non-refundable supplier costs (hotel, airline, cruise, tickets)* Payment schedule* Force majeure situations* Travel insurance recommendation

Entry requirements depend on your nationality. Travelers are responsible for having the required passport, visa, or other travel documents. Because requirements can change, travelers should verify them with official Brazilian authorities before departure. This is also a common approach among Brazil tour operators.

Yes. Eyeth Tour Brazil is committed to creating a welcoming and accessible travel experience for Deaf travelers. Please let us know your communication and accessibility needs when booking so we can plan accordingly.

Language availability depends on the destination and tour. Please contact us in advance if you require a specific spoken or sign language.

Yes. Depending on the destination and package, we can offer experiences for individuals, couples, families, private groups, and organized groups.

Airport pickup and drop-off may be available depending on your tour package and destination. Please check your itinerary or ask our team when booking.

Contact Eyeth Tour as soon as possible. We’ll review your reservation and let you know what changes are possible based on availability and the policies of the services involved.

Our team will provide contact information before your trip so you know how to reach us if you need assistance.